Customer Service

• When will my order be shipped?
• What payment methods to you accept?
• Do you offer returns or exchanges?
• How much is shipping and where do you ship?
• How can I contact you?
• What is your privacy policy?

When will my order be shipped? TOP

Most of the products we carry ship in 4-7 days, except custom made items which will have varying shipping times. If you need your order sooner, please contact us first and a rush fee of $15 will apply.

What payment methods to you accept? TOP

We accept Visa, MasterCard, American Express and Discover, as well as Paypal payments for your convenience. All payment information is collected and processed via an SSL secure server for your protection.

Do you offer returns or exchanges? TOP

Our designers hand make our items custom for each order and therefore can not offer returns or exchanges. Once an order is placed and processed, it can not be refunded or canceled. Thank you for your understanding.

How much is shipping and where do you ship? TOP

We currently ship within Canada and The U.S., Shipping rates are calculated automatically by our website based on your total order amount. You will see the current shipping rates for your order instantly by clicking the View Cart link.

How can I contact you? TOP

The best and fastest way to reach us is via email, please click here to access our convenient email form.

What is your privacy policy? TOP

Your privacy and trust are important to us! We will not share, sell or distribute your information with any third party and will not use it for any other purpose than that of processing your order.